Complaints & Refunds: AI Fights for Your Money Back

Life Is Too Short to Write Complaint Letters

You bought something that arrived broken. Or a company charged you for a service they didn't deliver. Or your flight was delayed by four hours and you're entitled to compensation. You know you should complain. But drafting the email, finding the right contact, knowing your rights, and following up when they ignore you? Most people just don't bother. Companies know this, and they count on it.

Your AI assistant makes complaining effortless.

The Complaint Process

Tell your assistant what happened, and it:

• Identifies your consumer rights based on the situation (Consumer Rights Act, flight delay regulations, distance selling rules, etc.)
• Drafts a professional complaint that references the correct legislation and clearly states what you're owed
• Finds the right contact (complaints department email, CEO office, ombudsman)
• Sends the initial complaint and tracks response deadlines
• Escalates automatically if you don't get a satisfactory response within the expected timeframe
• Files with external bodies (Financial Ombudsman, CEDR, Small Claims Court) if the company won't budge

Real Scenarios

Delayed Flight

"My Ryanair flight was delayed 4 hours last Tuesday."

Your assistant drafts an EU261 compensation claim for the standard amount, submits it via the airline's portal, and tracks the response.

Faulty Product

"My laptop screen broke after 3 months."

Your assistant drafts a Consumer Rights Act complaint to the retailer requesting repair, replacement, or refund, citing Section 9 (satisfactory quality).

Overcharged

"My mobile bill is 40 more than it should be."

Your assistant contacts the provider, references the contract terms, and requests a credit and explanation.

The Follow-Up

Companies often hope you'll go away after the first response. Your AI doesn't go away. It tracks deadlines, sends follow-ups, and escalates on schedule. Persistence wins.

Claw for All gives you a complaints department working on your behalf. Your assistant knows consumer law, writes persuasively, and never gives up.